Modern technologies and network architectures such as NGN allow operators to create  increasingly complex and convergent offers, which are introduced to market faster and for shorter periods of time.
 

The main challenge for the carrier is the management of an extended product portfolio and the activation of services in a technologically complex and heterogeneous network environment. The operator must also allow clients to self-activate services either through self-service systems – such as Software Mind eCare – as well as to be able to activate them automatically – when the Customer uses the service for the first time.

Software Mind offers a solution which significantly reduces the cost of activation and implementation of services:

• support for any type of service (telephony, mobile services, TV or content)
• activation of services in networks of any complexity with support for the currently used technologies (2G, 2.5G, 3G, WiFi / WiMAX, xDSL / FTTH, IP & NGN / IMS)
• large number of ready-made templates that support most network elements available on the market and their management systems
• possibility of free forming of activation processes when working with external systems (CRM modules, eCare, or independent BPM)
• operation in real-time, batch, synchronous and asynchronous modes
• very high scalability enabling support for any telecom carrier
• full support for high availability
• open source – support for modern standards of integration such as SOA / ESB

Solutions offered by Software Mind for service activation are prepared for implementation with other systems offered within the Software Mind Telco Software Suite as well as BPM modules offered by the company. As a result, a client receives a comprehensive solution in a shorter period of time and at a lower cost than from competitors.